Privacy Policy

Your ace565 Privacy Our Top Priority

Ace565 protects your personal data with the highest level of security. This privacy policy explains what data we collect, how we use it, and what rights you have.

Last Updated: January 2026

Your ace565 How Your Information Is Protected

Ace565 believes that privacy is a fundamental right for every user. Learn about our six core security pillars.

SSL Encryption

All data transfers at ace565 are secured with 256-bit SSL encryption. Your information never travels through unsecured channels.

Secure Data Storage

Your personal data at ace565 is stored in encrypted databases. Only authorized staff may access it when required for specific purposes.

Not Shared with Third Parties

Ace565 never sells or rents your personal data. Only the minimum information necessary for service delivery is shared with third parties.

GDPR Compliance

Ace565 complies with GDPR, the international data protection standard. You have the full right to access, correct, or delete your personal data.

Minimal Data Collection

Ace565 only collects data that is strictly necessary for service delivery. No unnecessary data is ever requested or stored.

Marketing Controls

You can opt out of promotional communications from ace565 at any time. We respect your preferences.

Welcome to the ace565 Privacy Policy. As a trusted online gaming platform, ace565 places the highest importance on the security and privacy of your personal data. This privacy policy applies to all users of the ace565 website and services.

By registering or using ace565's services, you consent to this privacy policy. ace565 follows international data protection standards to safeguard its Bangladeshi users. The ace565 privacy policy is reviewed and updated regularly to ensure your data remains protected at all times.

ace565 never sells your personal data to third parties. Protecting your privacy is a core principle of ace565.

Section 1

What Information We Collect

Ace565 collects only the data necessary to provide its services. The types of data collected for registration and gaming at ace565 are detailed below:

Data Type Description Mandatory
Identity Information Full name, date of birth, nationality Yes
Contact Information Mobile Number, Email Address Yes
Financial Information Mobile Banking/Nagad/Rocket Number, Transaction History Yes
KYC Documents National ID or Passport Photo Where Applicable
Technical Information IP address, device information, browser type Automatic
Gaming Activity Betting History, Favorite Games, Session Data Automatic

Ace565 does not collect any data beyond what is described above. However, special promotional offers or VIP membership may require additional information, which will always be optional.

Section 2

How We Collect Information

Ace565 collects data through several methods, each of which is transparent and based on user consent. The primary data collection methods at ace565 are:

  • Information Provided Directly: Information you provide directly when registering, logging in, updating your profile, or contacting support.
  • Automatically Collected: When you visit the ace565 website, cookies, log files, and web beacons automatically collect technical information.
  • Payment Processing: Payment-related information is collected when you transact via Mobile Banking, Nagad, or Rocket.
  • Third-Party Verification: Limited information may be received from identity verification services as part of the KYC process.
  • Gaming Activity: Your gaming sessions, bets, wins, and losses at ace565 are automatically logged.

Important: ace565 will never ask for your password, OTP, or full payment details over the phone or by email. Any such request should be treated as fraudulent.

Section 3

Purpose of Data Use

Ace565 uses collected data for specific, legitimate purposes only. ace565 never uses your data for unnecessary or unauthorized purposes. The primary purposes for which data is used at ace565 are:

  • Creating, managing, and verifying your ace565 account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Improving ace565's service quality and developing new features.
  • Preventing fraud, money laundering, and other illegal activities.
  • Fulfilling legal and regulatory obligations.
  • Keeping you informed (with your consent) about promotional offers and bonuses from ace565.
  • Ensuring responsible gaming and preventing problem gambling.
  • Providing customer service and resolving support tickets for ace565.

ace565 follows a "purpose limitation" policy — data collected will be used solely for the stated purposes and nothing else.

Section 4

Data Sharing & Disclosure

Ace565 never sells, rents, or commercially shares your personal data with third parties. However, ace565 may share limited data in the specific circumstances outlined below:

  • Service Provider: With partners required for payment processing (Mobile Banking, Nagad, Rocket), KYC verification, and technical services.
  • Game Provider: With licensed providers such as Evolution and Pragmatic Play to power games on the ace565 platform.
  • Legal Obligation: In response to court orders, regulatory authority requests, or criminal investigations.
  • Fraud Prevention: With anti-money laundering (AML) and fraud prevention agencies where required.

Ace565 signs data protection agreements with all third parties, who are also required to uphold ace565's privacy standards. ace565 does not share your personal data with any advertising networks.

Section 5

Cookie Policy

Ace565 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. The types and purposes of cookies used at ace565 are explained below:

Cookie Type Purpose Duration
Essential Cookies Login Session, Security Token, Basic Functionality Deleted at End of Session
Functional Cookies Remembering Language Preferences & Game Settings 30 Days
Analytics Cookies User Behavior Analysis, Service Improvement 1 Year
Marketing Cookies Showing you relevant ace565 offers (with your consent) 90 Days

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some key features of ace565 from functioning properly. ace565 provides an easy-to-use consent management tool for managing cookie preferences.

ace565 does not use third-party tracking cookies that monitor your browsing activity across other websites.

Section 6

Data Security Measures

Ace565 applies industry-leading technical and organizational measures to protect your data. The ace565 security framework is structured across the following layers:

  • 256-Bit SSL/TLS Encryption: All data transfers between ace565 and your device are encrypted.
  • AES-256 Data Encryption: All stored personal and financial data is protected with robust encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your ace565 account.
  • Firewall & DDoS Protection: ace565 servers are protected against cyber attacks.
  • Regular Security Audits: ace565's security infrastructure is regularly audited by independent third parties.
  • Access Control: ace565 staff can only access the data relevant to their specific role.

In the event of a data breach, ace565 will notify the relevant authorities and affected users within 72 hours. ace565's Incident Response Team is active around the clock.

ace565's security infrastructure operates in accordance with the international ISO/IEC 27001 information security standard.

Section 7

Your Rights

Ace565 believes every user should have full control over their own data. ace565 ensures the following rights for all users:

  • Right to Access: You have the right to know what personal data ace565 holds about you and to receive a copy of it.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information we hold about you.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
  • Right to Restrict Processing: In certain circumstances, you may request that processing of your personal data be restricted.
  • Right to Data Portability: You can receive your data in a structured, machine-readable format.
  • Right to Object: You may object to certain data processing activities carried out by ace565.
  • Right to Withdraw Consent: You may withdraw your consent to marketing communications or the processing of non-essential data at any time.

ace565 is required by law to retain certain data for a specified period. As a result, requests for data deletion may not always be able to be fully fulfilled in such cases.

To exercise any of the rights listed above, please contact the ace565 support team. ace565 will process your request within 30 days.

Section 8

Data Retention Period

Ace565 does not retain your data longer than necessary. The retention periods for different types of data at ace565 are outlined below:

Data Type Retention Period Reason
Account Information For the duration of account activity + 5 years Legal Obligation
Financial Transactions 7 Years AML & Tax Compliance
KYC Documents 5 Years After Relationship Ends Regulatory Requirements
Gaming Logs 3 Years Dispute Resolution
Marketing Information Until Consent Is Withdrawn User Preferences
Support Contact 2 Years Service Quality Improvement

Once the retention period expires, ace565 securely and permanently deletes or anonymizes your data. ace565's data retention policy is reviewed on a regular basis.

Section 9

Minor Protection

Ace565 is strictly prohibited for anyone under 18. ace565 has put special measures in place to protect the privacy of minors and does not knowingly collect or process data from anyone under the age of 18.

  • Age verification is mandatory at the time of registration on ace565.
  • In cases of suspected misrepresentation, ace565 may request additional proof of age.
  • If ace565 becomes aware that information has been collected from a minor, immediate action will be taken.
  • Ace565 encourages parents to monitor their children's online activity.

18+ Only. If you believe a minor you know is using ace565, please contact ace565 support immediately.

Section 10

Policy Updates & Contact

Ace565 reserves the right to update this privacy policy at any time. If significant changes are made, ace565 will notify users in advance via email or platform notification.

  • Continued use of ace565 after an updated policy is published will be considered acceptance of the revised terms.
  • The latest version of the ace565 privacy policy is always available on this page.
  • Ace565 maintains a change log for comparison with previous versions.
  • For any privacy-related questions or concerns, please contact the ace565 support team.

For any questions about the ace565 privacy policy, our support team is available 24 hours a day, 7 days a week.

Ace565 is committed to putting user privacy and data protection first, always. Thank you for trusting ace565. Our goal is to provide a safe, transparent, and trustworthy gaming environment where you can play with complete peace of mind.

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Read our Privacy Policy? Go ahead and register with ace565 to start enjoying a thrilling gaming experience.

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